Cancellation and Refund Policy

Cancellation and Refund Policy

Effective Date: [Date]

Introduction

Agra Club Limited (“the Club”) is committed to providing excellent services to our members. This Cancellation and Refund Policy outlines the terms and conditions under which cancellations and refunds are processed for memberships, events, and other services provided by the Club.

Membership Cancellation and Refund

1. Cancellation by Member:
   • Members may cancel their membership by providing written notice to the Club.
   • The notice period for cancellation is [specify number of days/weeks].
2. Refund Policy:
   • Membership fees are non-refundable.
   • In exceptional circumstances, partial refunds may be considered at the discretion of the Club’s management.
3. Termination by the Club:
   • The Club reserves the right to terminate membership for violation of Club rules or other valid reasons.
   • In such cases, a prorated refund of the membership fee may be provided.

Event Cancellation and Refund

1. Cancellation by Member:
   • Members who have booked events may cancel their reservation by providing written notice to the Club.
   • The notice period for event cancellation is [specify number of days/weeks].
2. Refund Policy:
   • Cancellations made before the notice period will receive a full refund.
   • Cancellations made after the notice period may not be eligible for a refund or may incur a cancellation fee as specified by the Club.
3. Cancellation by the Club:
   • The Club reserves the right to cancel events due to unforeseen circumstances.
   • In such cases, members will receive a full refund of the event fees.

Sports Activities and Coaching Sessions

1. Cancellation by Member:
   • Members may cancel their booking for sports activities or coaching sessions by providing written notice to the Club.
   • The notice period for cancellation is [specify number of days/weeks].
2. Refund Policy:
   • Cancellations made before the notice period will receive a full refund.
   • Cancellations made after the notice period may not be eligible for a refund or may incur a cancellation fee as specified by the Club.
3. Cancellation by the Club:
   • The Club reserves the right to cancel sports activities or coaching sessions due to unforeseen circumstances.
   • In such cases, members will receive a full refund of the fees paid.

Process for Requesting a Refund

1. Submission:
   • Members must submit a refund request in writing, providing all relevant details, including the reason for the request.
   • Requests should be sent to [contact information].
2. Review and Approval:
   • Refund requests will be reviewed by the Club’s management.
   • Members will be notified of the decision within [specify number of days/weeks].
3. Refund Method:
   • Approved refunds will be processed using the original payment method.
   • Refunds may take [specify number of days/weeks] to appear in the member’s account.

Contact Information

For any questions or concerns regarding this Cancellation and Refund Policy, please contact:

Agra Club Limited
Agra Club Limited 191, The Mall, M G Road Agra 282001, India
club.agra@yahoo.co.in
05622970606